Home About Us Register Contact Us Cart Help

New Rugs
On Sale Items
Browse Catalog

Feedback

Search



Help & FAQ

How can I contact you?

Please refer to our Contact Us page.

What is the exact shipping & Handling cost for items purchased?

All items shipped within the continental United States are shipped using USPS Priority Mail. There is a base charge of $4.75 plus $1.10 per LB.

Which company do you use for shipping?

We ship via the United States Postal Service's Priority Mail. Items can be tracked by request. We are unable to ship to a P.O. Box.

Can I combine the shipment of my order if I buy more than one item, or pay a smaller shipping price since the items are coming to the same address?

Yes, We can combine the items if possible in order for oyu to pay a smaller shipping fee.

How long does it take for delivery?

All items are shipped within 24 hours of payment received via Priority mail with delivery confirmation. Items arrive within 48 to 72 hours after being sent. Items ordered online may be made available for pick-up at our Store's location with prior approval.

Can I track my shipment online?

Once your item is shipped, we will provide you with an online tracking number.

Is the item I purchased insured?

All items are insured during the delivery period. If an item is lost during the delivery period, you will receive a similar item or a refund, in case the item is no longer currently available. If you wish to return an item, please see 2JuJus' return policy terms and conditions. If you wish to return an item for any reason, please see Terms and Conditions.

Will the item I see displayed on the website be the particular item that is shipped to me?

All items with the exception of the program items are the same as seen on the website and that is the item that will be shipped out to you.

How accurate are the images?

2JuJus makes every effort to match the images as closely as possible to the actual colors. All pictures have been photographed in our studio by our team of professional photographers. However, it is not a perfect process and colors may vary slightly depending on your monitor's settings.

Sales Tax

There is no sales tax charged on items shipped unless they are shipped to Virginia. There is a 5% sales tax charged for the state of Virginia.

Privacy Policy

Please refer to our Privacy Policy for information on how we protect your privacy.